Terms & Conditions
By accessing notdeepshop.com (the “Site”) or purchasing from Not Deep, you agree to be bound by these Terms & Conditions (“Terms”). Please discontinue use of the Site if you do not accept these Terms.
1. Business Information
Not Deep operates as an Egyptian online apparel retailer. For inquiries, please reach out via email at info@notdeepshop.com.
2. User Eligibility
To place an order, you must be at least 16 years of age or under the direct supervision of a guardian or parent.
3. Product Representation & Availability
We strive for accuracy in showcasing product details and colors, though screen variations may cause slight discrepancies. Before ordering, please consult the size guide on the specific product page. We reserve the right to modify availability, limit purchase quantities, or discontinue items without notice.
4. Order Processing & Contract Formation
Receipt of an order confirmation does not constitute our final acceptance of your order. We maintain the right to decline orders due to stock limitations, pricing inaccuracies, or suspected fraudulent activity. A binding sales contract is established only when we confirm your order has been dispatched.
5. Pricing & Financial Transactions
All displayed prices are in Egyptian Pounds (EGP) and include [VAT]. While prices are subject to change, confirmed orders remain unaffected. Secure payments are handled via [Payment Gateway] or [Cash on Delivery]. We do not store sensitive payment card information.
6. Fulfillment & Logistics
Deliveries within [Cairo / Giza / New Cairo] are managed by [Courier Service], with an estimated window of [2–5 business days]. Please note that delivery timelines are estimates. Shipping costs are detailed during checkout. Responsibility for the items transfers to you upon delivery to the specified address.
7. Exchanges & Returns
Requests for returns or exchanges must be submitted within [14] days of receipt. Products must remain in original condition—unwashed, unworn, and with all tags intact. Return transit costs are the responsibility of the customer.
8. Cancellation Rights
Orders can be cancelled prior to dispatch by contacting us immediately. Post-shipment cancellations are governed by our return policy.
9. Proprietary Rights
All Site content, including logos and imagery, is the property of Not Deep or its partners. Unauthorized reproduction is strictly prohibited. Site usage is permitted for personal, non-commercial intent only.
10. Standards of Conduct
Users must not interfere with Site operations, attempt unauthorized access, or utilize the platform for illegal activities.
11. User Feedback
By submitting reviews or comments, you grant us permission to use and display that content. You retain responsibility for ensuring your submissions are lawful and do not violate third-party rights.
12. Liability Provisions
To the maximum extent allowed by law, Not Deep is not responsible for incidental or consequential damages stemming from product use or Site access. Statutory consumer rights remain unaffected.
13. Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on this page with an updated date. Continued use of the Site means you accept the updated Terms.
14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt, and any disputes will be subject to the jurisdiction of the Egyptian courts.
15. Contact Us
Not Deep Email: info@notdeepshop.com